Privacy Policy

PRIVACY POLICY
Genuine Attraction LLC
Last Updated: January 2026
1. INTRODUCTION
Genuine Attraction LLC (“Genuine Attraction,” “GA,” “Company,” “We,” “Us,” or “Our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at https://www.genuineattraction.com/, our mobile application “Metatron,” our AI coaching assistant “Ed AI,” and all related services (collectively, the “Services”).
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.
This Privacy Policy applies to information we collect through our Services, in email, text, and other electronic communications, and when you interact with our advertising and applications on third-party websites and services.
2. OUR COMMITMENT TO YOUR PRIVACY
We Encourage Openness: Effective coaching requires honesty and vulnerability. We encourage you to be completely open with Ed AI and our coaching team about your situation, feelings, struggles, and experiences. The more honest you are, the better we can help you transform.
Your Trust Matters: We understand you’re sharing sensitive, personal information about your relationships, struggles, and vulnerabilities. We take that trust seriously. Our goal is your transformation, not the exploitation of your data.
What We Will NEVER Do:
• We will NEVER sell your personal data to advertisers, data brokers, or marketing companies
• We will NEVER share your information with your spouse, partner, family members, or their attorneys (unless legally compelled by valid court order)
• We will NEVER use your personal struggles against you or for any purpose that would harm your interests
• We will NEVER publicly identify you in case studies or testimonials without your explicit consent or proper anonymization
3. INFORMATION WE COLLECT
3.1 Information You Provide Directly
We collect information you voluntarily provide when you:
• Create an Account: Name, email address, phone number, username, password, billing information, payment details
• Complete Assessments: Responses to diagnostic questionnaires, self-assessments (such as the 4 P’s assessment), and intake forms
• Use Ed AI: All messages, conversations, questions, and content you share with our AI coaching assistant
• Track Progress: Daily habit tracking data (Seductive 6), streak information, goals, targets, and milestone completions
• Participate in Community: Posts, comments, messages, and interactions in our community forums
• Attend Coaching: Information shared during group calls, 1:1 coaching sessions, and live events
• Contact Us: Communications via email, support tickets, phone calls, or other contact methods
• Provide Feedback: Testimonials, reviews, survey responses, and feedback
3.2 Information Collected Automatically
When you use our Services, we automatically collect:
• Device Information: Device type, operating system, unique device identifiers, browser type, mobile network information
• Usage Data: Pages visited, features used, time spent on pages, click patterns, navigation paths, app opens and sessions
• Log Data: IP address, access times, referring URLs, error logs, and system activity
• Location Data: General location based on IP address (we do not collect precise GPS location)
• Cookies and Tracking: Information collected via cookies, pixels, and similar technologies (see Section 9)
3.3 Information from Third Parties
We may receive information from:
• Payment Processors: Transaction confirmations, billing details, and payment status
• Analytics Providers: Aggregated usage statistics and performance metrics
• Advertising Partners: Information about how you interacted with our advertisements
• Social Media: If you connect social accounts, profile information as permitted by your settings
4. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
4.1 To Provide Your Coaching
• Deliver personalized coaching through Ed AI based on your situation and history
• Track your progress, streaks, and transformation journey
• Provide context-aware responses that reference your previous conversations
• Fulfill coaching sessions and program deliverables
• Process transactions and manage your account
4.2 To Improve Our Services
• Analyze usage patterns to enhance user experience
• Train and improve Ed AI’s coaching capabilities
• Develop new features and services
• Conduct research using aggregated, anonymized data
• Quality assurance and coach training
4.3 To Communicate With You
• Send program updates, coaching reminders, and account notifications
• Respond to your inquiries and support requests
• Send marketing communications (with your consent where required)
• Notify you of changes to our Services or policies
4.4 For Safety and Security
• Detect and prevent fraud, abuse, and unauthorized access
• Monitor for violations of our Terms and AI usage restrictions
• Protect the rights and safety of our users and the public
• Comply with legal obligations
4.5 For Marketing (With Consent)
• Use testimonials and success stories as described in our Terms
• Create anonymized case studies
• Personalize advertising on third-party platforms
5. AI DATA PROCESSING
How Ed AI Uses Your Data: Ed AI is powered by third-party artificial intelligence infrastructure and large language model providers. When you interact with Ed AI:
• Your messages and inputs are transmitted to AI infrastructure providers for processing
• Your conversation history may be used to provide context-aware responses
• Conversations are logged and stored in our systems
• Data may be used to improve AI performance and coaching quality
• Our team may review conversations for quality assurance
Third-Party AI Providers: Our AI Services utilize third-party infrastructure providers and language model services. These providers process your data according to their own terms and privacy policies. We may change providers at any time without notice. By using Ed AI, you consent to this processing.
No Confidential Relationship: Your interactions with Ed AI do not create any confidential, privileged, or fiduciary relationship. Do not share information you consider strictly confidential, such as passwords, financial account numbers, or social security numbers.
6. HOW WE SHARE YOUR INFORMATION
We do NOT sell your personal information. We may share your information in the following circumstances:
6.1 Service Providers
We share information with third-party vendors who perform services on our behalf:
• AI infrastructure and language model providers
• Cloud hosting and storage providers
• Payment processors
• Email and communication services
• Analytics providers
• Customer support tools
• CRM systems (such as GoHighLevel)
6.2 Legal Requirements
We may disclose your information when required by law or in response to:
• Valid court orders, subpoenas, or legal process
• Requests from law enforcement or government agencies
• To protect our legal rights or defend against legal claims
• To investigate potential violations of our Terms
6.3 Safety and Mandatory Reporting
We may disclose information to protect safety, including:
• Reporting suspected child abuse or exploitation to NCMEC and law enforcement
• Responding to credible threats of imminent harm to yourself or others
• Emergency situations where disclosure is necessary to prevent serious harm
6.4 Business Transfers
If Genuine Attraction is involved in a merger, acquisition, sale, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change.
6.5 With Your Consent
We may share your information for other purposes with your explicit consent.
7. DATA RETENTION
We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. Specifically:
• Account Information: Retained while your account is active and for 7 years after account closure for legal and business purposes
• AI Conversations: Retained indefinitely to provide continuity in coaching and for service improvement
• Progress Data: Retained indefinitely to track your transformation journey
• Transaction Records: Retained for 7 years as required for tax and accounting purposes
• Marketing Data: Retained until you opt out or request deletion
• Anonymized Data: May be retained indefinitely for research and analytics
Even after account termination or deletion request, we may retain certain information as necessary for legal compliance, dispute resolution, fraud prevention, and enforcing our agreements.
8. YOUR RIGHTS AND CHOICES
8.1 All Users
Regardless of your location, you may:
• Access Your Information: Request a copy of the personal information we hold about you
• Correct Your Information: Update or correct inaccurate information through your account settings or by contacting us
• Delete Your Account: Request account deletion by contacting us (subject to retention requirements)
• Opt Out of Marketing: Unsubscribe from marketing emails via the link in each email or by contacting us
• Manage Cookies: Adjust browser settings to refuse cookies (may affect functionality)
8.2 European Union Users (GDPR)
If you are in the EEA, UK, or Switzerland, you have additional rights:
• Right to Erasure: Request deletion of your personal data (“right to be forgotten”)
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing
• Right to Complain: Lodge a complaint with your local data protection authority
Legal Basis for Processing: We process your data based on: (a) performance of our contract with you; (b) your consent; (c) our legitimate business interests; and (d) compliance with legal obligations.
8.3 California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
• Know: Request disclosure of the categories and specific pieces of personal information we collect
• Delete: Request deletion of your personal information
• Opt-Out: Opt out of the “sale” or “sharing” of personal information (Note: We do not sell personal information)
• Correct: Request correction of inaccurate personal information
• Non-Discrimination: Not be discriminated against for exercising your rights
• Limit Use of Sensitive Information: Limit our use of sensitive personal information
To exercise these rights, contact us at support@genuineattraction.com. We will verify your identity before processing requests.
8.4 Other Jurisdictions
We comply with applicable privacy laws in other jurisdictions, including Brazil (LGPD), Canada (PIPEDA), and Australia (Privacy Act). Contact us to exercise rights under these laws.
9. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to collect information and improve our Services.
9.1 Types of Cookies We Use
• Essential Cookies: Required for basic website functionality, authentication, and security
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how visitors use our Services
• Advertising Cookies: Used to deliver relevant advertisements and track campaign performance
9.2 Third-Party Tracking
We may use third-party services that place cookies on your device, including:
• Google Analytics (website analytics)
• Facebook/Meta Pixel (advertising and conversion tracking)
• Hotjar or similar tools (user behavior analytics)
• Payment processors
9.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Services. You can also opt out of interest-based advertising through the Digital Advertising Alliance (optout.aboutads.info) or Network Advertising Initiative (optout.networkadvertising.org).
10. DATA SECURITY
We implement reasonable administrative, technical, and physical security measures to protect your information, including:
• Encryption of data in transit and at rest
• Secure authentication systems
• Access controls limiting who can view your data
• Regular security assessments
• Employee training on data protection
No Guarantee: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
11. INTERNATIONAL DATA TRANSFERS
Genuine Attraction is based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
These countries may have different data protection laws than your jurisdiction. By using our Services, you consent to the transfer of your information to the United States and other countries. Where required, we implement appropriate safeguards such as Standard Contractual Clauses for international transfers.
12. CHILDREN’S PRIVACY
Age Restriction: Our Services are not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 13 (or 16 where applicable under local law).
COPPA Compliance: We comply with the Children’s Online Privacy Protection Act (COPPA). If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
Parental Notice: If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@genuineattraction.com.
13. THIRD-PARTY LINKS AND SERVICES
Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access through our Services.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We may also notify you via email for significant changes.
Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
15. DATA CONTROLLER
The data controller responsible for your personal information is:
Genuine Attraction LLC
A Virginia Limited Liability Company
Email: support@genuineattraction.com
Website: https://www.genuineattraction.com/
16. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Genuine Attraction LLC
Email: support@genuineattraction.com
Website: https://www.genuineattraction.com/
App: Metatron
For GDPR-related inquiries, you may also contact your local data protection authority.
For California-specific requests, please email support@genuineattraction.com with the subject line “California Privacy Request.”
BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY.